Delivery Information

Delivery Information

Standard delivery within Australia

We use Australia Post to deliver items Australia wide from our Online Store in Buderim, Queensland, Australia

You will receive your order in approximately 3-10 working days.

We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia. If you are not at home at the time of delivery a notification card will be left for collection at your local post office.

International deliveries

Please contact LK Candles for an estimate of costs to your requested destination.

Refund Policy

If you are not entirely delighted with the goods you have chosen, please ensure you return them to us unused within 7 days. We will be more than happy to provide a refund, less freight costs, or you can exchange them for alternative products. Please keep all the packaging materials and return the goods as they were sent to you.

The items must be returned in the condition they were received. All returns must be securely packaged when returned. If the package is lost or stolen you are responsible for claiming compensation from the carriage provider.

Where your order was paid by credit card a refund can only be issued to the card used to make the original purchase.

Items returned to us that arrive damaged or lost will not be credited. The delivery charge on the original order will not be refunded.

Goods damaged in transit to you will be replaced at no cost. Please inform us of any breakage within three days of receiving the order with a photo of the damage.

Cancellation Policy

Orders can be cancelled up to 1 working day after your order has been submitted. If the item has already been dispatched then the customer must return the goods at their own cost.

LK Candles can be contacted for this purpose by phone 07 5453 7833. If orders are cancelled in this way, the products ordered will not be dispatched to the customer and LK Candles will refund your money by way of credit card transaction.

Pricing: All prices for goods from LK Candles are in Australian dollars.

Invoice details:

Please check your invoice email thoroughly. If you find any errors or if you encounter any problems with the ordering process and confirmations, please contact us by phone or use the contact form on the web site.